Refund policy
Return Policy
We want you to be happy with your purchase. If you're not completely satisfied, we accept returns under the following conditions:
- Return window: Items must be returned within 7 days of the delivery date.
- Condition: Items must be unworn, unused, and in their original condition.
- Packaging: Items must be returned in their original packaging, with all tags and labels attached.
- Proof of purchase: A receipt or order confirmation is required for all returns.
How to start a return:
Contact us through our online chat with your order number, and we'll guide you through the return process.
Refunds:
Once we receive and inspect your returned item, we'll notify you of the approval status. If approved, your refund will be processed to your original payment method within 5–7 business days.
Return shipping:
Customers are responsible for return shipping costs. We recommend using a trackable shipping method, as we can't guarantee that we'll receive your returned item without tracking.